Privacy Policy

Last updated: 14 November 2026

This policy explains what personal data we collect when you use www.vilujo.com, why we collect it, who we share it with and the rights you have over it. We process personal data in line with the EU General Data Protection Regulation (GDPR) and Spain's data protection law (LOPDGDD).

Who we are

The data controller responsible for your personal data is:

• Vilujo
• Email: contact@vilujo.com
• Telephone: +34 626 559 626

What we collect

• Information you give us. When you send an enquiry through our contact or property forms, or contact us by email or phone, we receive your name, email address, phone number if you give it, and the content of your message.
• Information collected automatically. When you visit the website, our servers record technical information such as your IP address, browser and device type, the pages you view, the page that referred you and the date and time of your visit.

How we use it and why

• To answer your enquiry and, if you go ahead, to arrange a rental, viewing or purchase. The legal basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.
• To keep the website secure and working, including protecting our forms from spam and abuse. The legal basis is our legitimate interest.
• To meet our legal obligations, such as keeping tax and accounting records.

We do not sell your personal data and we do not use it for automated decision-making.

Who we share it with

We share personal data only with service providers that help us run the website and our business, and only as far as they need it to provide their service:

• Our website hosting and content management providers
• Postmark, which delivers the emails sent from our enquiry forms
• Google, for Google reCAPTCHA (spam protection on our forms)
• Property owners, where needed to handle a booking or sale you have asked us about
• Public authorities, where the law requires it

Some of these providers are based in, or transfer data to, the United States. Where that happens, the transfer is protected by safeguards approved under the GDPR, such as the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.

How long we keep it

We keep enquiry information for as long as we need it to deal with your enquiry and any follow-up, and then for no longer than two years unless a booking or sale results. Where it does, we keep the related records for as long as Spanish tax and commercial law requires.

Cookies

Cookies are small files stored on your device when you visit a website. We only use necessary cookies, such as those set by Google reCAPTCHA to protect our forms. The website cannot work properly without them. We do not use analytics or tracking cookies.

You can block or delete cookies at any time through your browser settings. Blocking necessary cookies may stop our enquiry forms from working.

Your rights

You have the right to:

• access the personal data we hold about you
• have inaccurate data corrected
• have your data erased
• restrict or object to how we use your data
• receive your data in a portable format
• withdraw your consent at any time, where we rely on it

To use any of these rights, email contact@vilujo.com. It is free of charge, and we will reply within one month. If you are unhappy with how we have handled your data, you can complain to the Spanish data protection authority, the Agencia Española de Protección de Datos (www.aepd.es).

Children

This website is not intended for children under 14, and we do not knowingly collect their personal data. If you believe a child has given us personal data, please contact us and we will delete it.

Other websites

Our website links to other websites, such as our social media pages. This policy does not cover them, so please read their own privacy policies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.